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Privacy Policy

Last updated: August 31, 2026

Nova Windows ("Nova Windows," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have, when you visit getnovawindows.com (the "Site") or otherwise interact with us.

1. Information We Collect

We collect information you provide directly to us, such as when you request a free estimate, fill out a contact or lead form, call or text us, or otherwise communicate with our team. This may include:

  • Name, phone number, email address, and mailing/service address
  • Details about your project (e.g., number of windows or doors, timeline, budget)
  • Any additional information you choose to share with us

We also automatically collect certain technical information when you visit the Site, including your IP address, browser type, device information, pages viewed, and referring URLs, typically through cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide free estimates or quotes
  • Schedule and confirm in-home consultations and installation appointments
  • Communicate with you by phone, text message, or email about your project
  • Improve our Site, services, and marketing efforts
  • Comply with legal obligations and protect our legal rights

3. Calls and Text Messages

By submitting a form or otherwise providing your phone number to us, you consent to receive calls and text messages from Nova Windows, including for marketing purposes, at the number provided — even if that number is on a state or federal Do Not Call registry. Message and data rates may apply, and message frequency may vary. Consent to receive texts is not a condition of purchase. You may opt out of text messages at any time by replying STOP, and you may ask to stop receiving calls at any time by informing our team directly.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve the Site, remember your preferences, and understand how visitors use our pages. This may include analytics tools (such as Google Analytics) and advertising/retargeting tools (such as Google Ads or Meta Pixel). You can control cookies through your browser settings, though disabling them may affect how the Site functions.

5. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Our internal sales, estimating, and installation teams
  • Service providers who help us operate our business, such as our customer relationship management (CRM) platform used to manage leads and appointments
  • Google (for Google Business Profile reviews and map services) and other third-party platforms embedded on the Site
  • Government authorities or other parties when required by law, or to protect our rights, property, or safety

6. Third-Party Links and Embedded Content

Our Site may contain links to, or embedded content from, third-party websites and services (such as Google Maps, Google Reviews, and Instagram). We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies separately.

7. Data Security

We take reasonable administrative and technical measures to protect the information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of your information.

8. Data Retention

We retain your information for as long as needed to fulfill the purposes described in this Policy, including maintaining business records, honoring warranties, and complying with legal obligations.

9. Your Choices and Rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information. To make such a request, or to opt out of marketing communications, contact us using the information below.

10. Children's Privacy

Our Site and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of the Site after changes are posted constitutes acceptance of the revised Policy.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Nova Windows
2701 N Thanksgiving Way, Unit 100
Lehi, UT 84043
Phone: (435) 690-0074
Email: Support@getnovawindows.com